Core Values
The Values Behind Every Tank We Sell
At My Propane Depot LLC, our values show up in how we inspect tanks, answer the phone, and stand behind every order. Integrity and honesty are the foundation everything else is built on.
We conduct our business, and ourselves, with a policy of utmost good faith. That means giving every customer, whether you're buying one tank for your backyard grill or placing a bulk order for a commercial site, the same straight answers and dependable service.
These four values aren't a poster on a wall. They're the standard our team is held to on every call, every inspection, and every shipment.
What We Stand For
Our Four Core Values
Integrity
We say what we mean, do what we say, and take responsibility for our actions. That's how we've earned trust for over 20 years.
Openness
We share clear, accurate information about every tank's condition and certification, and we listen when you have questions or concerns.
Results Focused
We deliver on our commitments with your timeline and needs in mind, on time, properly certified, and to the highest standard.
Customer Good Faith
We act in your best interest first, recommending the right tank for your needs, not just the most expensive one.
Values Mean Nothing Without Results
It's easy to put values on a webpage. It's harder to keep them when an order gets complicated, a customer is upset, or a shipment runs late. We measure our values by repeat customers, not by what we say about ourselves, because that's the only measurement that actually matters to you.
In Practice
How These Values Show Up In Your Order
Before You Buy
We answer questions honestly, including telling you if a smaller or used tank fits your needs better than a more expensive one.
During Inspection
Every tank is tested against ASME and DOT standards before it's listed, no exceptions made to move inventory faster.
At Checkout
The price you see is the price you pay. No last-minute fees added once you're ready to order.
After Delivery
If something isn't right, we take responsibility and work with you directly until it is, rather than pointing to a policy and walking away.
Experience Our Values For Yourself
Browse certified propane tanks or call us directly, and see how we put these values into practice.