My Propane Depot · Corporate Policy
Anti-Bribery & Corruption Policy
We supply propane to homes and businesses the same way every time: priced fairly, delivered safely, and won — or lost — on service, not on side payments. Here's exactly where we stand.
Reading: Zero Tolerance — every deal, every driver, every day.
Our Commitment
My Propane Depot conducts every transaction — from a residential tank fill to a commercial or wholesale supply contract — with honesty and integrity. We do not offer, give, solicit, or accept bribes, kickbacks, or any other improper payment or advantage, in any market we serve, regardless of local custom or convenience.
This policy sits alongside, and does not replace, our duty to comply with the U.S. Foreign Corrupt Practices Act (FCPA), applicable state and federal regulations, and the anti-corruption laws of any jurisdiction we operate in.
Who This Applies To
This policy applies to every owner, manager, employee, delivery driver, dispatcher, and sales representative at My Propane Depot, and to the distributors, brokers, haulers, and other third parties who represent us in the field.
No one is exempt because of seniority, job title, or the size of the deal on the table.
What Counts as Bribery & Corruption
Bribery is offering, promising, giving, or accepting anything of value to improperly influence a decision or gain an unfair advantage. That can include cash, gift cards, excessive gifts, kickbacks, inflated commissions, personal favors, or a job offer extended to a decision-maker's relative.
It makes no difference whether the other party is a private customer, a competitor, a vendor, or a public official — including a fire marshal, a weights-and-measures inspector, or a utility regulator who happens to be reviewing our tanks or our permits.
Gifts, Meals & Hospitality
Modest, occasional gifts and meals that come with normal business courtesy — a holiday gift basket, a working lunch — are generally fine. Anything beyond modest value, anything offered to a government official, or anything timed around a pending decision (a permit renewal, a bid, an inspection) has to be disclosed to management in advance, and may need to be turned down.
Cash and cash-equivalents, including gift cards, are never acceptable — in either direction.
Facilitation Payments
We don't make "facilitation" or "grease" payments to speed up routine government action — for example, paying an inspector informally to rush a tank certification or a delivery permit — even where that kind of payment is locally common.
If an employee is ever asked for one, the answer is to decline, write down exactly what was asked, and report it right away using the contact below.
Vendors, Suppliers & Third Parties
Before we bring on a distributor, broker, hauling partner, or sales agent, we look at who they are and how they do business. Contracts with third parties acting on our behalf include anti-bribery commitments, and we reserve the right to audit the relationship — and to end it — if those commitments are broken.
We hold every partner to the same standard we hold ourselves to.
Record-Keeping & Financial Controls
Every payment, invoice, expense report, and commission is recorded accurately and completely. We don't keep off-the-books accounts, use unrecorded funds, or describe a payment as something it isn't to hide its real purpose.
Accurate books are how we prove, after the fact, that a transaction was exactly what it looked like.
Reporting Concerns & Whistleblower Protection
Anyone — employee, customer, vendor, or member of the public — who suspects a violation of this policy can report it by phone, in writing, or through a manager, without fear of retaliation. Reports are reviewed promptly and kept as confidential as the investigation allows.
Retaliating against someone for making a good-faith report is, on its own, a violation of this policy.
Training & Accountability
Employees in customer-facing, purchasing, or government-liaison roles receive anti-bribery training when they're hired, and again on a recurring basis after that.
Management is accountable for living this policy day to day on the road and at the counter — not just signing off on it once a year.
Consequences of Violations
A confirmed violation can lead to disciplinary action up to and including termination of employment, termination of a vendor or partner contract, and referral to law enforcement or regulatory authorities where the law requires it.
We treat a violation the same way regardless of how much business was on the line or who was involved.
Policy Review & Updates
This policy is reviewed at least once a year, and sooner if our operations, markets, or applicable law change.
The version published on this page is the current, controlling version — printed or saved copies may be out of date.
Questions About This Policy?
Talk To Us Directly
If you're a customer, a vendor, or part of our team and you have a question — or something to report — reach out. We'd rather hear about a concern early than not at all.